Cookie Policy

Hotspot Shield Cookie Policy

Our privacy policy outlines Hotspot Shield’s general approach to privacy and data protection. This policy further describes our use of cookies and related technologies on our website and mobile application.

Cookies and other Technologies

A cookie is a data file that is stored on your device when you use our services. Cookies help us track user-specific information and activities. For general information about cookies (including how to disable/enable them) visit here.

Hotspot Shield also employs other technologies including tracking pixels and application programming interfaces that interact with external services to record behaviors.

Categories of Cookies on Hotspot Shield

1. Strictly Necessary Cookies. These cookies are essential for our website to function.
2. Preference and Functionality Cookies. These cookies enable our website to remember information about your preferences such as your selected language.
3. Analytics Cookies. These cookies help us understand how visitors interact with our website by collecting and reporting information about your visit, including the pages viewed and time spent on the website.
4. Advertising and Marketing Cookies. These cookies are used to remember a visitor to our website in order to display ads that are relevant and engaging to you on other websites, as well as limit the number of times you see an advertisement. These cookies also help us measure our advertising or email marketing campaigns’ effectiveness. You can learn more about how to opt out of these cookie uses below.

How to Opt Out of Our Cookie Use

You can opt out of cookies use in the following ways:

1. Through your browser. You can adjust your browser settings so that your browser blocks all or some cookies. You can also delete cookies that have already been placed. Please note that our website or Services may not recognize automated browser signals regarding tracking mechanisms, such as “do not track” instructions.
2. With each of our vendors individually. The following are vendors with analytics, advertising and marketing cookies our website uses and a link to each vendor’s opt out page:

Analytics Cookies
Zendesk	Zendesk Privacy
Crazy Egg	Crazy Egg Opt Out
Google Analytics	Google Analytics Opt Out
Advertising Cookies
Google	Google Advertising Opt Out
Microsoft Bing	Microsoft Privacy
Meta	Facebook Opt Out
Yahoo	Yahoo Opt Out
Tiktok	Tiktok Opt Out

3. Through industry-wide opt out mechanisms. Consumers can submit an industry-wide opt out request for interest-based advertising through the Digital Advertising Alliance’s (DAA) opt out website which can be found at opt out.aboutads.info.
4. By Visiting Our Privacy Center. Visit our Privacy Preference Center here. In this Privacy Preference Center, you can disable non-essential cookies, some of which support exchanges of information that may be considered ‘sales’ or ‘sharing’. If you adjust your cookie preferences using our Privacy Preference tool, your preferences will apply only on this website.

App Tracking

Our app, Hotspot Shield, uses software code provided by our business partners (software development kits or SDKs) that let our software interact with the services those partners provide. Sometimes these interactions will involve that business partner collecting some information from the device on which the software is run. As noted in our VPN Privacy Policy, we do not track, record or associate any behaviors from VPN connection browsing activities for advertising purposes. Below are SDKs currently enabled for advertising purposes.

Changes To This Policy

We may revise this policy from time to time. Review it occasionally so that you keep up-to-date on our most current practices. We will put the effective date of the latest version at the top of each policy.

Contact Us

For more information about our use of cookies, please contact us at: privacy@pango.co